If you're looking for a specific product option and can't find it on our website or in the ordering portal, it's usually because that option isn't available for the product you've selected.
Certain combinations of paper stocks, finishes, and product features are not compatible with our production process. When that's the case, the option will not appear during ordering.
Common Examples
Die Cuts
Die cut shapes are only available on certain card sizes and paper stocks. We do not offer die cuts on text weight or translucent vellum stock. If you don't see a die cut option for your selected product, it is likely due to one of these limitations.
Folded Cards
Scoring is not available on:
- Text Weight
- Vellum
- Double Thick
You can still order these pieces as a flat card and fold it at your location. Note: scoring duplexed or double thick stock is not recommended.
Foil Stamping
Foil stamping is available on select flat cards, folded cards, gift tags, and wine tags. We only offer foil stamping on certain sized cards. Available sizes are listed in the size drop down of each foil stamped category.
We do not offer foil stamping on:
- Envelopes
- Envelope liners
- Text Weight stocks
- Translucent Vellum
- Gloss Paper
If you're unable to find a foil option for these products, it is because the service is not currently available.
If It's Not a Production Limitation
Sometimes an option is available, but it's not always obvious where to find it in the ordering portal.
If you're looking for a specific product feature and can't seem to locate it, reach out to our team with the product you're trying to order. We'll be happy to help you find the option you're looking for or explain any limitations that may apply.
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